Popular business abbreviations
Any field of activity or department can operate with its own set of so-called FYIs. We will focus on common English abbreviations that are worth knowing.
CRM | information management, customer interactions | Our CRM system gives everyone – from sales to marketing,
– a better way to manage the interactions with clients Our CRM system gives everyone - from sales to marketing - the best opportunity to manage customer interactions |
AND | expected delivery time | What’s the ETA on my order? What is the expected delivery time for my order? |
HQ | headquarters, main office, headquarters | I’m afraid we're not able to handle this, you have to
call HQ I'm afraid we can't resolve this, you need to call the main office |
POS / POP | point of sale / purchase | You can get a receipt at our POS You can get a check at our point of sale |
SOP | standard operating procedure | Please, make sure that all the warehouse workers are
following our SOP Ensure that all warehouse employees follow the standard operating procedure |
P&L | income statement | Here is the 2019-2020 P&L statement in the attached file In the attached file, the financial report for 2019-2020 |
KPI | key performance or performance indicators | Please, confirm the KPI by the end of the week Please confirm KPI by the end of the week |
KING | return on investment | What ROI do you expect? What return on investment do you expect? |
FIFO | first in, first out | We choose FIFO inventory accounting because it's simpler We choose the FIFO inventory system because it is easier |